FREE SHIPPING OVER €350,00 & EASY RETURNS

PRIVACY POLICY AND COOKIES

Last updated: August 2017

General Information.

With this Privacy Policy, PLABER S.R.L. having registered offices at Via Divisione Tridentina 10 in 36061 Bassano del Grappa (VI), VAT reg. no. and Tax Code 03312270246, VI REA number 315124 – as Data Controller – wishes to inform you how it processes the personal data you provide when you browse this website.

For any further explanations or information, or if you wish to enforce the rights indicated by our Privacy Policy, please write to us on email address: info@plaber.com address for registered letters with acknowledgement of receipt: Via Divisione Tridentina 10 – 36061 Bassano del Grappa (VI)

Tel. +39 0424 809150
Fax +39 0424 808548

For information regarding orders, returns, termination, guarantees on the purchase of the product or any other aspect of the sales contract, please write to the following e-mail address: customercare@onabags.eu

For the wholesale trade, please write to the following e-mail address: wholesale@onabags.eu  

Legislative Decree no. 196/2003 and EU REG. 2016/679 set forth the rules to protect individuals when their personal details are processed; this privacy policy is drawn up in compliance with this new legislation. The legal basis for the processing of personal data is the Treaty on the Functioning of the European Union and, in particular, art. 16 of the same text.

It may be necessary to amend our Privacy Policy when new laws are introduced, and we therefore ask you to visit this area periodically for updates.

This Privacy Policy refers exclusively to the website www.onabags.eu and PLABER S.R.L. therefore declines all and any liability for the way personal data are processed by third party websites linked through the Cookie section or any other links that may be present on the website.

According to the law, personal data should be processed pursuant to principles of fairness, legality and transparency in order to protect the privacy of the user and the rights thereof.

PLABER S.R.L. undertakes to comply with the above principles and accordingly hereby informs you that – other than in the case of processing for which, by law, your consent is expressly required – when you browse this website, download or provide your personal details, you accept and agree to accept the terms and conditions of this privacy policy. You may however revoke your consent to the processing of your personal data at any time by contacting us on the above addresses.

If you are under 16 years of age, you may not give your consent without the authorisation of your parent(s) or legal guardian.
Only users who are of age may access the on-line store.

The following information are in any case provided on the concept of processing of personal details, and the persons who process the same.

The processing of personal data is intended as any operation or set of operations performed with or without the use of automated processes, and applied to personal data or sets of personal data, such as the collection, registration, organisation, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of distribution, comparison or interconnection, limitation, deletion or modification, extraction or destruction thereof.

The data controller is the natural person or legal entity, public authority, service or any other entity that, individually or together with others, decides the scope of processing and method used to process personal data. The data controller is also responsible for the security aspects. The data controller of this website is: PLABER S.R.L. as indicated above; should you require any further explanations or wish to enforce any of your rights, please contact the same on the following e-mail addresses: info@plaber.com

The data processor is the natural person or legal entity, public authority, service or other body that processes personal data on behalf of the data controller.

As regards the personal data you provide when you browse our website, please be aware that PLABER S.R.L. has not appointed a data processor, so that the data will be processed by the employees of the on-line management company.

The data we collect will not be disseminated. In order to provide the service requested, some data will be shared with external companies who are asked to carry out specific tasks on behalf of our company (e.g. web agencies, marketing consultants, professionals, couriers etc.). The data controller undertakes to ensure the security of personal data by taking all the necessary IT and physical measures to protect the personal data you provide. No security system can however guarantee full and certain protection; therefore, without prejudice to any liability due to negligence of the data controller, PLABER S.R.L. declines all and any liability for the actions carried out by third parties who abusively access systems without the necessary authorisations.

List of the Main Personal Data Processing Activities on the Website.

1) Non-registered users may browse this website, and purchase products from the on-line store. No personal data are obtained if you simply browse the website. The use of cookies does however allow us to collect information that the user does not provide directly. This data is stored with computerised systems for a specific period of time, that depends of the type of cookies installed (Cookie Policy);

2) When you fill in the form called “CONTACT US”, you provide your identification details (name, e-mail, phone, comments). Providing this data is not a legal or contractual obligation Providing this data is therefore optional, but if you do not fill in the mandatory fields, we may be unable to provide the service requested. This data is processed in order to provide the information requested from the user, through computerised systems. The data provided are stored only until the service requested has been completed.

3) When you fill in the form called “SUBSCRIBE TO OUR NEWSLETTER”, you provide your identification details (e-mail). Providing this data is not a legal or contractual obligation. Providing this data is therefore optional, but if you do not fill in the mandatory fields, we may be unable to provide the service requested. The scope of processing such personal data is to send the user advertising messages, and processing is carried out through computerised systems. You may unsubscribe at any time by clicking on the link “deleted” at the bottom of our advertising messages, or by writing to the following e-mail addressinfo@plaber.com or the following address for registered letters with acknowledgement of receipt: Via Divisione Tridentina 10 – 36061 Bassano del Grappa (VI). The data provided are stored until the user revokes its consent.

4) Unregistered users may purchase products. If you create a personal ACCOUNT however, you will enjoy a faster and more efficient service. When you fill in the “CREATE AN ACCOUNT” form, you provide your personal identification details (name, surname, e-mail address, date of birth, and login details such as your password etc.). Providing this data is not a legal or contractual obligation. Providing such data is therefore optional. If you do not provide this data however, it will not be possible to simplify the product purchasing process (storage of your details for your next purchase, storage of alternative delivery addresses, checking orders etc.). By accessing your “ACCOUNT” you may at any time modify your details or delete the same by writing to info@plaber.com or the following address for registered letters with acknowledgement of receipt: Via Divisione Tridentina 10 – 36061 Bassano del Grappa (VI). The data processing period depends on whether the use revokes its consent for the processing of its personal details, which it may do at any time.

5) Products may be purchased by registered or non-registered users above eighteen years of age, in any of the following ways: by clicking on “STORE” on the main menu of the homepage, the user may view the products offered to the public for purchase.

5.1) When you click on “ADD TO CART”, you are expressing your preference for a specific product, and this personal data – which is crossed-referenced with other personal data provided previously – are used to improve the service offered and to send you advertising messages according to you preferences. Providing this data is not mandatory, but failure to indicate your preferences will make the service offered by the company less efficient. You may request the deletion of your data at any time simply by contacting us at the addresses indicated in the “General Information” section of this Privacy Policy.

5.2) When the user fills in the “CHECK-OUT” section, it purchases the product and provides personal details (name, surname, address, payment method, etc., etc.). Providing the above data is optional, but if you do not enter the mandatory data requested, we will be unable to process your order. Your data will also be processed to comply with tax and accounting obligations, in the case of returns, replacements and, more generally, to enforce the rights and obligations set forth by the contract.

PLABER S.R.L. processes only the general details of the user, while the payment details entered are processed exclusively by the bank that handles the payment procedure. The data processed for the purchase is carried out with automated systems and in hardcopy format. After your purchase, your data will be stored for a period of ten years from the date of the contract for purposes of legal protection in the case of disputes stemming from the contract.

6) Without prejudice to the regulations on cookies (which should be read for more information), this website does not provide an automated decision-making process for business profiling purposes (targeted marketing technology that includes the collection and processing of user data in order to understand the choices and behaviour of users, in order to subdivide their interests into “profiles”, or homogeneous groups by more specific behaviour or characteristics).

User rights in accordance with EU. REG. 2016/679

  Article 13, paragraph 2 of EU. REG. 2016/679 lists the user’s rights.

PLABER S.R.L. hereby informs you that:

– the data subject has the right to ask the data controller for access to its personal data (article 15 EU.REG.) and to modify (article 16 UE. REG) or delete such data (article 17 UE. REG.) or limit any processing involving the same (art. 18 EU. REG.) or oppose processing of such data (art. 21 EU. REG.), and the right to transfer the data (art. 20 EU. REG.);

-if processing is performed pursuant to clause 6 paragraph 1, (a) – express consent for use – or clause 9 paragraph 2, (a) – express consent for the use of genetic, biometric, health-related data, that disclose religious or philosophical beliefs or membership to trade unions, which disclose a racial or ethnic origin, and political opinions – the data subject shall have the right to revoke consent at any time without prejudice to the fact that any data processed pursuant to the consent thereof granted prior to revocation, is intended as legal;

– the data subject has the right to file a complaint with the Authority for the Protection of Personal Data, as the authority who is responsible for monitoring the processing of personal data in Italy.

For more detailed information on your rights, please see art. 15 et sequitur of EU. REG. 2016/679.

In order to enforce any of the above rights, please contact us on the following email address: info@plaber.com

COOKIE POLICY

The Privacy Policy is an integral part of the following Cookie Policy, including the rights that the user may enforce by contacting the above addresses.

Pursuant to articles 13 and 122 of Legislative Decree no. 196/2003 (“Law on the Protection of Personal Data”), and in accordance with the provisions of resolution dated 8.05.2014 issued by the “Authority for the protection of personal data”, for the purpose of identifying simplified methods for the communication and acquisition of consent on the use of cookies – published in Official Gazette no. 126 dated 3.06.2014 – and in compliance with all subsequent explanations, PLABER S.R.L. hereby provides its own Cookie Policy.

This Cookie Policy provides users with information relevant to article 13 of the so-called Privacy Law, and gives a specific and analytical description of the characteristics and purposes of the cookies installed on the website, allowing the user to select/deselect individual cookies.

What are cookies?

Cookies are small strings of codes that any website the user visits sends to its terminal (generally to a browser such as: Google Chrome, Internet Explorer, Mozilla Firefox, etc.), where they are stored and then transmitted when required, or when the user accesses the same websites again.

Why are they useful?

Thanks to cookies, the websites you visit recognise your devices, thus improving your browsing experience. One of the many purposes of cookies is to allow the user to browse the pages of a website more easily, reminding the user of its favourite websites and memorising the language, etc.; cookies also help to ensure that the on-line advertising contents displayed are more specific to the interests of the user.

How do I select or disable cookies?

Without prejudice to the fact that the prior consent of the user must be obtained if profiling cookies are installed, most browsers automatically accept cookies. By modifying the settings of your browser, cookies may be restricted or blocked. To manage cookies, you should read the instruction manual or directions provided by your browser following the paths shown hereunder (for most common browsers):

Explorer:

https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies

Safari:

https://support.apple.com/kb/PH21411?locale=it_IT

Chrome:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=it

Firefox:

https://support.mozilla.org/it/kb/Eliminare%20i%20cookie

If you use “Google”, simply enter the name of your browser together with the words “delete cookies” (or similar), to find the path to uninstall the cookies used. If you use more than one browser, you should repeat the procedure to delete the cookies for each browser. If you use different devices (such as your smartphone or tablet), you should read the instruction manual of your device for information on how to uninstall cookies, or use the search engine “Google” (as indicated above, entering the model of your device).

Please be aware that if you decide to block cookies, this may prevent the proper functioning of the website, given that some cookies are strictly required for browsing.

How many types of cookie are there?

Cookies are classified in different ways:

according to the DURATION, and in this case the cookie may be a “session” cookie (that is automatically deleted when you close the browser) or a “persistent” cookie (that remains active until its expiry date or deletion by the user);

according to the ORIGIN, and in this case the cookie may be a “first party” cookie (sent to the browser directly from the website you are visiting) or a “third party” cookie (sent to the browser by other websites and not from the website you are visiting);

according to the SCOPE, and in this case the cookie may be a “technical” or “profiling” cookie. Browsing cookies, that are indispensable, performance, process, or security cookies are “technical” cookies; function, preference, localisation and session state cookies are also “technical” cookies; finally, first-party statistical-analytical cookies or third-party cookies with IP masking, without crossing data, are “technical” cookies. The prior consent of the user is not required for the installation of “technical” cookies. Third-party statistical-analytical cookies without IP masking and without crossing data, are “profiling” cookies; advertising, publicity, tracking or conversion cookies are also “profiling” cookies. The prior consent of the user is required for the installation of “non-technical” cookies.

What cookies does this website use?

Technical cookies:

this website uses “technical” cookies, without which, some operations would be very complex or even impossible to execute. The prior consent of the user is not required for the installation of technical cookies; they may be first or third-party cookies, session or persistent cookies.

These are are so-called technical cookies that are strictly necessary and which allow you to browse this website more easily and use the essential characteristics of the website, such as digital authentication, storage of previous activities, memorisation of products you have placed in your cart or wishlist or that you have viewed recently. By blocking the use of these cookies, your browsing experience may be compromised and some essential services may not be provided (such as authentication and use of the shopping cart for purchases).

This website also uses so-called function cookies to improve the browsing experience by memorising user preferences, such as language, name and location. Moreover, these cookies may be used to provide services in a proactive manner, through live chat sessions, or to prevent the user from receiving services that it has refused. By blocking these cookies, your browsing experience will not be compromised, but you may not be able to use all the services offered.

Technical cookies may also be installed on this website to memorise your consent for the use of profiling cookies. We suggest that you do not block these cookies since they allow the owner of the website to memorise your consent.

Third-party cookies:

this website uses technical and profiling third-party cookies, including some session and persistent cookies.

The analytic third-party technical cookies installed on this website allow us to gather information about how a user interacts with the website, analysing the number of pages he or she visits, the time spent on the website, the most-visited pages, and any other circumstances that occur during browsing, such as errors on the page visited. These cookies allow the owner of the website to obtain statistical browsing data and use this information to improve the services offered to the user. The “analytical” technical cookies used on this website do not entail any processing of personal data (such as the name and surname of the user, or IP address), since the data is collected in aggregate form merely for statistical purposes and the website owner uses tools to reduce the identification capacity of the analytic cookies used.

Third-party profiling cookies, on the other hand, are activated only once consent has been obtained from the user. To give your consent, click “OK” (or “continue” etc.) on the banner on the homepage or any other page of the same website, or click on any other part of the website or continue browsing by accessing another area of the website. Profiling cookies help to improve the services offered, and are used to select and post ads according to the preferences and tastes expressed by the user during browsing. Use of profiling cookies for targeted advertising messages does not imply the display of multiple ads, nor does it interfere with your browsing experience.

If profiling cookies are deleted, general advertising messages will be displayed which are not in line with the interests and tastes expressed by the user when browsing.

The third-party cookies used on this website are not directly controlled by the website owner, so that to disable the same, or for more detailed information, please follow the procedures described below:

1) click on http://www.youron-linechoices.com/ to obtain more information on the concept of behavioural advertising and the third-party cookies, promotional and targeting cookies stored on the terminal. You may in any case disable all or some of these cookies by clicking on the following link: http://www.youronlinechoices.com/it/le-tue-scelte

or

2) the third-party cookies used on this web site are listed below. To manage and disable these cookies, you require access to the privacy policies and consent forms of the third parties in question, by clicking on the links indicated

This website uses Google Analytics for the installation of analytic technical cookies on the terminal of the user. The data generated by Google Analytics are stored in accordance with the terms indicated by the privacy policy that is available at the following address:

https://support.google.com/analytics/answer/2838718

The Privacy Police of Google Inc. may be viewed at the following address:

http://www.google.it/intl/it/policies/privacy/

You may disable Google Analytics by installing the opt-out add-on on your browser supplied at the following address:

https://tools.google.com/dlpage/gaoptout

Blocking these cookies will not compromise your browsing experience.

This website also uses third-party cookies to allow the user to communicate with the owner of the website quickly, without the use of emails or other contact forms, but simply through a direct chat. These cookies help to improve the service offered. For further information, see the privacy policy provided by the third party:

https://www.livechatinc.com/privacy-policy/

This website also uses profiling cookies for ad targeting in order to send advertising messages to the user based on the tastes and preferences expressed by the user when it browses the website. For more information or to disable the above cookies, click on the following addresses:

for “google.com” profiling cookies:

https://tools.google.com/dlpage/gaoptout?hl=it

Blocking all the above third-party cookies will not compromise your browsing experience, but may compromise the quality of the services offered by the website.

For more information, above all on how to disable the third-party profiling cookies sent to your browser when you browse this website, please see: http://www.youronlinechoices.com/it/

or write to the following addresses: